IMPACT OF STAFF TRAINING AND DEVELOPMENT ON EMPLOYEE PERFORMANCE; A CASE OF UNICEF SOUTH SUDAN SUPPORT CENTER, JUBA. A DESCRIPTIVE STUDY.

Abstract

Introduction:

The purpose of this study was to determine the impact of staff training and development on employee performance; a case of UNICEF South Sudan Support Centre Juba.

 Methodology:

The study used a descriptive research design. The population of this study comprised all the employees of the UNICEF South Sudan Support Centre in Juba. The census technique was used in the study to select the respondents from the list of employees provided by the human resource department to capture the entire population, thus, the sample size of the study was 122. Primary information for the study was gathered utilizing an organized questionnaire. Data was analyzed using SPSS version 20 to determine the proportions and frequency of the variables. Correlation tests were used to draw inferences about the population from the samples.

 Results:

72.8% of the respondents were female and 27.2% were male. The study showed that UNICEF South Sudan employees were trained to acquire and improve their knowledge, skills, and attitudes towards their work as shown by 47.8% of the respondents that agreed compared to the 23.9% that disagreed with the statement. The study showed that, when the employees were new recruits in the organization, they were given a mentor to guide and train them as shown by 57.6% of the respondents who agreed compared to the 42.4% who disagreed with the statement.

 Conclusion:

UNICEF South Sudan employees acquire training to improve their knowledge, skills, and attitudes towards their work and confidence in the job.

 Recommendation:

When a company puts its employees through training programs, it must ensure that they are efficient and relevant to the employees' tasks in the organization as it is estimated that only 20-30% of training given to employees is used in the month later.