THE EFFECT OF JOB INSTRUCTION TRAINING ON EMPLOYEE PERFORMANCE AT IGANGA MUNICIPAL COUNCIL: A CROSS-SECTIONAL, CORRELATIONAL AND DESCRIPTIVE STUDY.

Abstract

Background

This study aims to determine the effect of job instruction training on employee performance at Iganga Municipal Council.

Methodology

The study employed a cross-sectional, correlational, and descriptive design. Further, it used both qualitative and quantitative approaches hence mixed research. 47 respondents were selected from a population of 54. The researcher used purposive and simple random sampling when choosing the respondents. Both primary and secondary data were used by the researcher.  Primary data was collected through questionnaires and interviews. Secondary data was collected from journal articles, reports, newspapers, magazines, and other government documents.

Results

The findings revealed that respondents agree that visual demonstration of tasks to employees reduces the errors hence improving the accuracy and productivity of employees. The findings also revealed that respondents agree that job shadowing allows employees to learn on the job hence resulting in accuracy in performing tasks

The findings also revealed that simulation with employees does not enable them to gain more knowledge and skills for accurate results on given tasks and the job assignments do not allow new staff to learn quickly and produce desired results

Conclusion

The correlation between job instruction and employee performance was 0.428 with a significance value is 0.004. Therefore, there was a positive significant relationship between employee benefits and the local government performance of the Iganga Municipal Council.

Recommendation

The Municipal Council should provide career development opportunities to employees which will enable employees to learn new skills and improve employee performance. The Municipal Council should also provide necessary training and development opportunities to its employees to enhance their skills and become up-to-date on changes in the employment market. The Municipal Council also should encourage its employees to upgrade their academics for new knowledge and skills that improve employees’ performance in their workplace.