Examining the relationship between staff workshops and health service delivery in Kaliro District Local Government. A cross-sectional study.

Authors

  • Catherine Harriet Ajilong School of Graduate Studies and Research, Team University
  • Dr. Nassir Fawz Mulumba School of Graduate Studies and Research, Team University
  • Edmand Bakashaba School of Graduate Studies and Research, Team University

DOI:

https://doi.org/10.51168/sjbusiness.v2i10.88

Keywords:

Staff workshops, Health service delivery, Kaliro District Local Government

Abstract

Background

The study aims to assess the relationship between staff workshops and health service delivery in Kaliro District Local Government.

 Methodology

This study adopted a descriptive, correlational, and cross-sectional survey design, utilising a mixed-methods approach that integrated both quantitative and qualitative data collection and analysis techniques.

 Results

The majority of respondents were female (58%). The statement "The workshops improve my knowledge and skills in health service delivery" received the highest mean score of 4.11 (SD = 0.85), suggesting strong agreement among respondents that the workshops are beneficial in enhancing their competencies in service delivery. A high level of agreement was noted for the statement "I can apply what I learn in workshops to my daily work", which recorded a mean score of 3.97 (SD = 0.90), indicating that the knowledge and skills acquired during the workshops are perceived as practically applicable.

The relevance of workshop content was also rated favorably. The statement "Staff workshops are relevant to my daily roles and responsibilities" yielded a mean of 3.92 (SD = 0.96), while "The workshops are facilitated by knowledgeable and competent trainers" scored 3.84 (SD = 0.89). With regard to workshop logistics and participation, respondents generally agreed that the district regularly organises staff workshops, with this item achieving a mean of 3.70 (SD = 1.02). In summary, the data suggest that staff workshops in Kaliro District are generally well-organised, relevant, and impactful.

 Conclusion

Increasing the frequency, relevance, and quality of staff workshops contributes significantly to improved knowledge, skills, and service delivery performance. Staff workshops are a critical driver of effective health service delivery at the local government level.

 Recommendations

Local government health authorities should design and implement a structured workshop schedule based on assessed training needs.

Author Biographies

Catherine Harriet Ajilong, School of Graduate Studies and Research, Team University

is a student of Master's in Public Administration at Team University.

Dr. Nassir Fawz Mulumba, School of Graduate Studies and Research, Team University

is a lecturer at the School of Graduate Studies and Research, Team University.

Edmand Bakashaba, School of Graduate Studies and Research, Team University

is a lecturer at the School of Graduate Studies and Research, Team University.

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Published

2025-10-30

How to Cite

Ajilong, C. H., Mulumba, N. F., & Bakashaba, E. (2025). Examining the relationship between staff workshops and health service delivery in Kaliro District Local Government. A cross-sectional study. SJ Business Research Africa, 2(10), 14. https://doi.org/10.51168/sjbusiness.v2i10.88

Issue

Section

Section of Operational and information management.

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