THE RELATIONSHIP BETWEEN REQUEST FOR BIDS AND SERVICE DELIVERY IN KABALE DISTRICT LOCAL GOVERNMENT: A DESCRIPTIVE, CORRELATIONAL AND CROSS-SECTIONAL SURVEY.

Abstract

Background

This study aims to determine the relationship between requests for bids and service delivery in Kabale District Local Government.

Methodology

The study adopted a mixed approach whereby both qualitative and quantitative techniques were used to analyze the data to reach a logical conclusion about the findings. A target population of 85 respondents was used from which 70 respondents were selected. Data was collected using questionnaires and interviews and analyzed using SPSS.

Results

Findings showed that the Kabale District local government advertises through newspapers to call for bids from eligible contractors, call for bid adverts containing description information of the proposed works, and bids also provide information on timelines for providing needed services.

On the statement “A call for bid advert contains a description of the proposed works hence gives light to contractors on the standards of services to be offered”, findings revealed a 4.2 average response with a standard deviation of 0.4. Also, the findings showed that 90.8% (59) of the respondents agree that call-for-bid adverts contain a description of the proposed works hence giving light to contractors on the standards of services to be offered.

Conclusion

There was an insignificant relationship between requests for bids and service delivery in Kabale district local government and thus requests for bids do not necessarily guarantee quality service delivery. The correlation between requests for bids and service delivery in the Kabale district was 0.317 with a sig value of 0.071. This indicated an insignificant positive relationship between requests for bids and service delivery in the Kabale district. Therefore, requesting bids from contractors does not guarantee quality service delivery in the Kabale district.

Recommendation

The Kabale district local government should ensure there is vigorous and timely monitoring to ensure the timely delivery of quality services to citizens.