THE VARIOUS TYPES OF SUPPLY CHAIN MANAGEMENT SYSTEMS USED BY COCA-COLA BOTTLING COMPANY IN NAMANVE.

Abstract

Background

This study aims to find out the various types of supply chain management systems used by Coca-Cola bottling companies in Namanve.

Methodology

The study adopted a cross-sectional study. The target population was 428 and the sample was 209. However, the response rate of 86% gave 179 participants. The main research instrument was questionnaires. Data was analyzed using mean and standard deviation; Pearson Correlation and Regression Analysis.

Results

The majority, 57% of the respondents were male while 43% were female. The dominance of the male respondents in this study could mean that Coca-Cola employees are more male than female.

The study found that the types of supply chain management systems used by Coca-Cola were satisfactory (general average mean=2.64, Std=1.034). The study further found that supplier and customer integration were poorly practiced by the company. However, information sharing and internal integration were satisfactorily practiced by the company.

Conclusion

The study found that the supply chain management system was satisfactory in the Coca-Cola company (general average mean=2.64, Std=1.034).

Recommendation

There is a need for Coca-Cola Company to improve its relationship with suppliers. This can be achieved by sharing information with suppliers and regularly solving problems jointly with suppliers where needed. This will help in building a good relationship which will guarantee company performance both financially and structurally.

There is a need for Coca-Cola Company to handle their customers properly. This can be achieved by attending to them promptly and responding to their complaints professionally and satisfactorily.